Parasail Captain – Zephyr Cove/Lake Tahoe Adventure – Summer 2023 – Employee Housing!

Job Description
The primary responsibility of this position is to maximize the customer experience by maintaining a safe and positive work environment for the parasail staff and guests. This person will ensure the highest level of customer service, safety, quality and consistency while at all times driving sales and controlling costs. This person must also maintain the parasail fleet to the highest quality while minimizing all hazards and dangers related to parasailing.

Job Responsibilities
Operates and navigates boats according to state regulations and Aramark procedures
Effectively communicates with office supervisor to coordinate parasail flights.
Maintain schedules for all Parasailing flights
Maintains clean work area on the parasail boat and in storage areas.
Guide guests and staff on boating safety procedures
Maintain knowledge of company vessels and may instruct customers on boat operation
Clean, maintain, fuel, and perform minor maintenance on vessels
Facilitate a clean and safe environment, reporting any maintenance issues or unsafe conditions to management
Adhere to safety policies and procedures
Greet customers and assist with inquires or concerns while anticipating the customers’ needs
Maintain all regulatory documentation for each vessel
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
Other duties and tasks as assigned by manager

Qualifications
• Minimum of 6 pax captain license
• Previous experience as a parasail captain highly desired
• Weekend/holiday availability
• Maintain current First Aid and CPR approved cards
• Previous customer service experience preferred
• Comfortability working outdoors, on water, and in high temperatures.
• Frequent standing, lifting, carrying, pushing, or pulling greater than 50 lbs.
• Must be able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals